Return for Refund & Exchange for Replacement Policy
REFUND/RETURN TERMS:
If you’re not satisfied with an item you’ve purchased, you may return the item for a full refund of the purchase price, minus shipping & handling. Please contact us via the form below for return instructions.
EXCHANGE/REPLACEMENT TERMS:
If your item arrived damaged, incomplete, or is simply not what you ordered, please contact us via the form below for exchange instructions.
TIME LIMITS:
For all issues, you have 30 DAYS to contact us, starting when the courier marks the item delivered.
After submitting the form below, our customer support staff will contact you with return instructions.
You must ship your return within 7 DAYS of receiving these instructions.
TIPS TO WIN:
- Submit the form below and ship your return within the specified time windows.
- Send the remaining portion of the product in its original package, and include all paperwork and accessories.
- Check your SPAM folder for our contact email. ALSO, if you use GMAIL, check those pesky tabs on the top (Social, Promotions, Updates), as sometimes our mail doesn’t make it to the Primary Tab.